(602) 497-0988

Direct Insurance Billing

In addition to our fast, superior water removal and restoration services, our company also takes care of all claims’ information through our unique, specialized, direct billing software. Emergency Water Removal has the capability to help expedite the coverage process in its entirety, and alleviate property owners from the burden of spending excessive time sorting through policy information and navigating the adjuster’s requirements.

Emergency Flood Cleanup provides you with over a decade of experience in correctly documenting cause of loss, filing claims when desired, creating complete records that include necessary digital imaging, and delivering the most cost-effective results in the shortest amount of time. Our company is independently owned, so you will never experience setbacks that can happen with larger franchises. We specialize in both damage control and providing the best in direct customer service to our clients, from the initial emergency, through the entire restoration and claims process.

We Work With All Insurance Companies
Our services are approved through all major insurance companies. We provide direct insurance billing because we are experts and can properly manage claims, but moreover, as part of the process in facilitating our customers to return to their daily lives. Instead of having to continuously make and receive phone calls, document damage and be conscientious of the details, our professional project managers ensure that industry restoration standards are met, and that all necessary steps are being taken to efficiently and correctly mitigate property damage. We stand behind our customers so that they do not experience surprises, and so that you know exactly where you’re at with the restoration and claims process in real-time, anytime.

Insurance claims can take a long time to process. The law gives property insurance companies 90 days to decide whether or not your claim is covered and to make any payment. If your property is in a damaged state, you don’t have that long to wait.

Call Emergency Flood Cleanup to perform emergency services to mitigate the damages to your home. We don’t require up-front payment. We will bill your insurance company and take on the burden of waiting for the insurance company to pay, so you don’t have to. This way, you get the services and repairs you need when you need them. You don’t have to wait for your claim to settle before you receive mitigation services or repairs. When we perform mitigation services, such as water extraction, structural drying services, board ups, etc., we will perform the services immediately. We will take photos, save samples of damaged materials, and document everything for your adjuster to examine. Before beginning restoration and reconstruction, such as structural work, drywall repairs, carpets and flooring, or cabinetry, we will meet your adjuster on site to explain the necessary repairs in detail.
We will work with your insurance adjuster. We are a full service licensed restoration company.

One Call Does It All

As a full service repair specialist, and fully licensed general contractor, Emergency Flood Cleanup provides our customers with turnkey services. This means that you enjoy direct communication with your exclusive project manager who responsibly manages everything from cleanup to record keeping, paperwork and guidance. Each professional employed with us is fully IICRC trained and is representative of our A+ Better Business Bureau standing.

Water damage accounts for more than 75% of property claims and filing one can be intimidating. For this reason we’ve carefully cultivated working relationships with insurance carriers over the years because you need a water damage restoration company that works hand in hand with you and your insurance company for a quick resolution. We offer direct billing to all insurance companies and direct negotiating as well.
This means we don’t send the bill to your insurance company and then send one to you for a leftover balance like other companies do.

Our guarantee is that once your deductible is satisfied you won’t incur any charges for our work related to the covered portion of your claim unless otherwise disclosed at the time of service. And in cases where we believe coverage may not apply, we give straight answers.

Water damage is surprising enough; you can allow us to start work right away without the fear of another “surprise” later. We help make the claims process as painless as possible for you.